Delivering Better Life

About The Founder

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urDOORSTEP.com has been conceptualized and brought to life by the vision of a business veteran, Dinesh Malpani. With over 25 years of experience in retail, real estate, multi-channel retail and e-commerce across India, Dinesh is a seasoned campaigner when it comes to building valuable, profitable and scalable businesses. An alumnus of the prestigious Indian School of Business, Hyderabad (ISB), Dinesh has led major retail corporations for over 20 years. He was among the first few to have thought of hypermarkets as community centers. He has successfully incorporated his valuable learning into building businesses across segments.

A motivational leader, Dinesh has an uncanny knack of bringing out the best from his teams. His ability to analyze the market, understand the behavioral patterns and cater to the changing demands of the highly dynamic retail business, makes him a visionary and innovative entrepreneur who is all set to revolutionize online retail with urDOORSTEP.com.

A Letter from the founder

Dear Patron,

Let me thank you first for trusting us to be a favourite destination for your shopping needs. I appreciate your kind words of appreciation and feedbacks which help us to grow steadily as one of the pre-eminent online hypermarket in Bangalore. It is indeed an honour to have you as our customer.

A lot has transpired in last one year. I hope you are enjoying a convenient, affordable and quality shopping experience in urDoorstep.com and it is my privilege to provide such a great experience to every household across the Bangalore. Time is probably the single most precious commodity for all of us. We consider your time as the most valuable resource and we are keen to save your time by simplifying your life. When you are spending precious time in something as mundane as buying grocery, we believe that it is our duty to make sure that you received the best result.

We have been in touch with our customers taking their feedback on phone, during delivery trips and social media. We believe that listening to our customers is the only way to make significant improvements in our business and create an experience that exceeds your expectations.

Here is an abridgment of what we have accomplished recently to help you get the maximum out of your shopping:

  • Lowest Price 365 days – We source directly from farmers, not through an agent or from a neighbourhood store. We procure from the cleanest and most natural sources during seasonal harvest and we deliver everything in the safest and most hygienic way. We have efficient transportation and most modern storage facilities. We don’t just deliver fresher and better products but also do so at the lowest prices consistently all 365 days.
  • Assured Quality – We consider customer feedback is very important as it provides an insight into what customers think about our product. This insight helps us to pick products from farmers to exceed the expectation of our customers. We have a state-of-the-art temperature controlled pack house with modern technologies for sorting, cleaning, de-stoning, grinding and pulverising. Expertly trained and qualified staff to test and process the products to meet customer taste and retain the quality. We work with certified farmers and manufacture to provide you the safe products.
  • Best Support – Service that provides an unmatched convenience with multi-platform access for an easy shopping. Choose from website or phone (Android App and IOS App) aids to shop on the go. We have a state-of-the-art Store in Kasavanahalli for customers to simplify life & live smarter. Our well trained executives are the true ambassadors for all that our brand stands for. Our customer care executives provide prompt and effective response for a hassle free shopping.
  • Easy Payment – We offer an additional advantage of easy and secure payment option on delivery for your purchase through Net banking, Visa, MasterCard, Maestro Credit and Debit card, as well as cash on delivery. You can also opt to pay online through credit and debit card. Avail great cash back and say good bye to long checkout processes through our wallet partner UltraCash.

At urDOORSTEP.com – “we believe you deserve to get best quality at lowest price” that’s why everything we do is directed towards offering our customers the best possible experience and optimum value for each and every penny spent. Our focused customer-centric approach drives in each and every activity, in each and every stage, as well as in each and every department.

On behalf of everyone at urDOORSTEP.com, I would like to thank again for your great support. We look forward to serve you better in future and a mutually beneficial relationship.

Jai Ho!

Dinesh Malpani

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